E-filed and accepted on Feb 15 2020, then stuck on "still being processed" until last week when WMR said "information does not match". Press J to jump to the feed. Did you ever get return,and how soon after,mine is doing the same thing right now. If I were you Id wait and try again in a day or 2 you can also call the refund automated hotline that should have your info even if the website isnt working. IRS2Go App Basics. Postal Service, your refund information will be available through next year until you file a tax return for a more current tax year. Submit a question Check your notifications Processing an amended return normally can take up to 16 weeks, but lately it's been taking the IRS more than 20 weeks because of COVID-related processing delays. Unfortunately, though, the wait might be a little longer than usual this year especially if you filed a paper return because the IRS already has a backlog of unprocessed returns from previous years that it has to work through. irs2go app for computer. To help you understand why we ask for certain permissions, we've provided a breakdown of the usage. **Say "Thanks" by clicking the thumb icon in a post. . While a huge social media like here might get some answers, this is all new to everyone. Viewing your IRS account information Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.) This just started happening to me tonight. My son just received his refund 2/18 . IRS Refund Schedule for Direct Deposits and Check Refunds (If you need to make a payment, you can access IRS Direct Pay through the app.) (Never happened to me). Please see the TurboTax FAQWhy is my return still pending? A good blog to read for the CPAs who are exploring an option for hiring remote staff. To access the tool, you'll need to provide your Social Security number, date of birth, and zip code. If your refund is being deposited into your bank account, wait at least five days after the IRS sends the payment before contacting your bank to check on it. Its so frustrating. Estimate your tax refund and where you stand. Was this ever resolved for you? You information is correct, so dont worry about that. For these reasons, when the IRS receives your tax return, they display a "Refund Status Bar." I went to the website and it said the same thing. No matter if i call use the website or app. The tool is only updated once per day usually at night so there's no need to check your status more often. IRS app says information doesn't match . Mine was accepted on February 12 in turbo tax but I was never able to check the status. Anyone else have had this experience? MBA, Enrolled Agent. As your return moves through the system, the status of it will be updated accordingly. 2022 Tax Calendar: Important Tax Due Dates and Deadlines. Taxpayers can start checking their refund status within 24 hours after an e-filed return is received. Mine was accepted on Feb 14 and still says information does not match on web and app. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Once your refund is processed and approved, the tool will give you an estimated date when you'll get your payment. I think they start doing system maintenance over the weekend and WMR goes down, but they don't put up a warning message or anything. SmartAssets I am an Enrolled Agent. @EbonyL122824Ok, so I'm having the same issue on the IRS2GO app checking the status of my refund. hbbd``b`6@9@`1q@D'$AM Ym"2P U)A \p/%"d@:~)([F? Always came up saying incorrect. Received (the IRS has your tax return and is processing it); Approved (the IRS is preparing to send your refund to your bank or directly to you in the mail); or. I'm waiting on the stimulas check when I got to the irs site to check it says my info doesnt match what exactly do I need to put in I tryed just my fedral refund and all. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. The IRS has an online tool that lets you track the status of your tax refund. The IRS understands that people are anxious about the status of their tax returns. The website also shows a message "We cannot provide any information about your refund. So I thought maybe I had issues with my info so my daughter entered her info on my Samsung note irs2go app, I got the same error for her info. Reddit and its partners use cookies and similar technologies to provide you with a better experience. However, the best place to call is the Bureau of the Fiscal Service. IRS2Go was showing that it was received. So I pretty much wont know anything until mid or end of April. information does not match irs2go. Entering the "exact" refund amount should give you access to view your status. I filed April 8th, 1 week ago and I checked the app everyday. I guess we just wait. It's very frustrating, Any update on your situation? This notice gives detailed information about why the IRS proposes a tax change and how the agency determined the change. Don't post questions related to that here, please. Been trying to check it all day keeps saying info doesn't match now. 2021 Tax Refund Status In 2022 The tax professional uploads an electronic version of that authorization form that has been signed. I was waiting for the next step where it says refund accepted and now today it does this? Does it mean there was an issue with my return? If you really need the money, any delay at all can be extremely frustrating. I'm dealing with the same situation as you are! Afroartivy com, Same for me. So even if you have submitted all your documents you probably need to wait for at least 21 days before taking on more drastic actions. If it keeps saying incorrect info when you check then you are probably in the same boat. we cannot provide any information about your refund. Some other folks have reported that their previously-seen "Where's My Refund" info also is not visible now. It's freaking me out and I just want to know what is going on??!?? Please contact the Administrator John@JohnRDundon.com for immediate professional advice? tool. I filled January 2 and mines say the same thing as well the info that you have entered does not match please reenter your information and it's the correct information and then it tells you we cannot give you any information about your refund at this time this is the worst tax year ever I never waited this long. To ensure that you do not have to call back, please have the following documents ready. What the hell. Please reenter your information.", then watch this video to find out what does it mean . The Best Mobile Tax Apps for 2023,We tested the top tax services that let you prepare and file tax returns from your phone. Mine is saying the same thing. Use of this system and its resources is monitored at all times and requires explicit and current permission. endstream endobj startxref Anyone else have had this experience? While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. MBA, Enrolled Agent. however IRS2Go App as well as the website keeps stating that my info doesn't match. Filed 1/28/21 through Turbotax and IRS accepted at 2/12/21. You can check the status of your 2022 income tax refund 24 hours after e-filing. administrators. Taxpayers can check the status of their federal tax refund within 24 hours after the IRS receives an e-filed return. It would always say that they receivedmy return and they were processing it. This will open the app storage and permission settings. What day of the week does the IRS deposit refunds 2021? The return could be affected by identity theft or fraud. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. Working with an adviser may come with potential downsides such as payment of fees (which will BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. To access the "Where's My Refund" tool, you need to enter your Social Security number (or individual taxpayer identification number), the filing status used on your 2021 tax return, and the exact whole dollar refund amount shown on your 2021 return. But it always says my info doesn't match. Still up to return received. I reinstalled the app and still get the same error message. Then I got the error message of "information does not match. If you filed Form 1040-PR or Form 1040SS, the refund amount is found on Line 14a. Are they still sending out 3rd stimulus checks? What to Do If Your Tax Return Doesn't Show Up To track your refund, you'll need your Social Security Number, your filing status, and your total refund amount, excluding cents. The Where's My Refund feature on www.irs.gov and the IRS2GO app for your smartphone are great ways to track your refund. Be sure you enter the exact whole number of your tax return before any fees are deducted. Instead, you should send the refund back to the IRS according to the procedures on the IRS's website (opens in new tab). They say they are still processing refunds but, their call centers are closed. tool. I also noticed it first last night. Any ideas? Im hoping now that the stimulus thing is done they will begin actually processing refunds. Enrolled Agent since 2008, Intuit Tax Expert since 2011. When will I get my IRS tax refund? So, I didnt think Id get manually reviewed again. I would suggest that you contact the IRS by phone at 1-800-829-1040. Even those well-experienced in dealing with taxes. This has never happened to me in many years of using Turbotax to electronically file both federal and state returns. The IRS ask me to enter my student loan account number yet it tells me i am wrong when i';m looking straight at it? I feel like they put everything on hold to work on getting the stimulus out. Profit and prosper with the best of expert advice - straight to your e-mail. Press question mark to learn the rest of the keyboard shortcuts. Also, I filed my Georgia State taxes at the same time, and those are still "pending" status all these days later. Been preparing taxes professionally for 10+ years. We care about protecting your identity. Press question mark to learn the rest of the keyboard shortcuts. I filed with Credit Karma, and it was accepted on the 18th. An official website of the United States Government. Frustrating, Same here .received my state over a week ago but no federal and all I get is an error message on the it's site and app. All investing involves risk, including loss of So sick of this crap! So frustrating. Filed on 2/22 was accepted 2/23, already received my state along with my b/f state & fed. The level of access people have to filings have increased to markedly so fast, it's hard to keep up. UPDATE: As of last night, the app started working again. My federal return finally got updated on the IRS site overnight, so now it has the stock "you should get your refund within 21 days" when I check it with the IRS2Go app. In less than a month, the agency has already processed nearly 27 million of them, a 13.6% increase from this time last year. is in violation of the regulations of this system. g"R6 Wi!$f I assume you have verified that your return was indeed efiled successfully and accepted (if prepared online, you can look in the Tax Home of your Online account.) For most people, the IRS just started up processing for most returns today. !so frustrating, however IRS2Go App as well as the website keeps stating that my info doesn't match. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. I kept getting an error message and still do. services are limited to referring users to third party advisers registered or chartered as fiduciaries If you filed a paper return, please allow 4 weeks before checking your status. Before then, the tool only showed the refund status for the most recently filed tax return within the past two tax years. Then, 6/18, it says information you enter is incorrect. IRS2Go was showing that it was received. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. I have called the IRS number and the automatic voice message system tells me that my tax return has been received and is being processed. If you get Refund Status Error that says "Information does not match. The average refund so far this year is $3,033, which is a 6.2% increase over the average at the same point last year.]. It's an old thread, but I hit the same issue. That happens from time to time. Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Some banks will credit funds more quickly than others. MORE. There are no guarantees that working with an adviser will yield positive returns. And is this why I get the info dont match msg? Then, it began working again. The figure to use is on your Federal Form 1040, Line 20a. Still showing info doesn't match for me on the app, and my refund amounts have now changed twice since I filed on Credit Karma on Feb 27th. Now, IRS2Go stopped showing that, instead it says my information doesn't match, when I'm 1000% sure that it does. Maybe a bug in the system? I've input all the information correctly and rechecked it over and over. For example, you can use the app to make a tax payment, check the status of your tax refund and find free tax preparation services.. My refund is showing up as being deposit on February 23. Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. They will send you a letter that explains why you won't be getting your return, or how much was taken. The IRS began processing 2022 federal tax returns on Jan. 23. I tried checking transcripts but none for 2021. checked to see if it was under 2020 and not there either. advisors. I just don't understand? Apparently the IRS2Go app and website sometimes takes up to a week to update. [deleted] 3 yr. ago. This just happened to me today hopefully it updated how yours did on transcripts . IRS2Go is the official app of the Internal Revenue Service.--When installing IRS2Go, you may see a list of Android permissions that the app requests. 1-800-829-1954. The IRS is experiencing significant and extended delays in processing - everything. Continue to check daily-the IRS updates the information every 24 hours and your information will appear once your return is processed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. irs2go does not match. You can start using the WMR website or IRS2Go app to start checking on the status of your return 24 hours after the IRS receives your e-filed return or 2 to 3 weeks after you mail a paper return. Now since Saturday, saying info doesn't match. HP\O]y&cn q7pA\7({QF@3.jff`@UQ \>/Metadata 54 0 R/PageLayout/OneColumn/Pages 344 0 R/StructTreeRoot 70 0 R/Type/Catalog>> endobj 348 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 349 0 obj <>stream If your efiled return was just accepted today, then it likely won't show up at the IRS "Where's My Refund" tool for at least 24 hours. Until the IRS starts processing it on their own, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. Where's My Refundprovides a personalized date after the return is processed and a refund is approved. Please continue to check for updatesusing the Where's My Refund? Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. Calling the IRS won't speed up a tax refund. Sometimes 1099s get lost, misplaced, not-delivered, not posted. for 33 years. %PDF-1.7 % Mine was accepted March 18 and the status was processing until 6/17. Many banks do not process payments on weekends or holidays. Permission and instructions to access this system can be obtained from the SmartAsset access control Today i check and it says information does not match when its 100% correct and i check it every day. No stimulus yet either. Looking for emails or status updates from your e-filing website or software If you file your taxes by mail, you can track your tax return and get a confirmation when the IRS has received it. If you're getting a paper check, it could take a few weeks before you receive it in the mail. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. Press J to jump to the feed. I spent my last 11 years at the I.R.S. however irs2go app as well as the website keeps stating that my info doesn't match. This includes if you filed and were accepted, but the app/website says your information does not match. The IRS issues most refunds in about 21 days, although some returns take more time to review. So idk what the problem is/was. In some cases, if the IRS is still reviewing your return, the tool may display instructions or an explanation of what the IRS is doing. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS". Why is Where's My Refund saying my information is incorrect? Its because youre putting both your federal and state combined taxes. Any updates on this? My info hasn't changed in over three years. While most tax refunds are issued within 21 days, some may take longer if the return requires additional review. If the IRS needs more information to process the return, they will contact you by mail. Kiplinger is part of Future plc, an international media group and leading digital publisher. You can use the app to check on the status of a tax refund. The "Where's My Amended Return" tool will let you know if your amended return is received, adjusted, or completed. When I first checked the IRS wheres my refund button it said that they received my refund now its saying they cannot provide any information about my refund. Been preparing taxes professionally for 10+ years. Same with mine it was working this morning. Have you confirmed that the tax returned was efiled. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. Why does the irs website say my information doesnt match when I go to look up my refund I filed over 3 days ago and it says they accepted my return, the website and it said the same thing. we cannot provide any information irs 2022. cash app reporting to irs 2022. irs2go says . The WMR tool was working for me too until 7am this morning and now I get the same message too. **Say "Thanks" by clicking the thumb icon in a post. Sometimes these tools will give you a 4-digit code and that indicates a problem. hb``f`` 1X"Vdf1Q:dt4w4 p[ HWYoG~_Q3wKD"$d=Ss. ("Adviser(s)") with a regulatory body in the United States that have elected to participate in our matchin (Note: You can also download and use the IRS2Go app (opens in new tab) to check your tax refund status on a mobile device.). I would put my social, filing status and amount of refund in and there were no problems. Are the Rich Paying Their Fair Share of Taxes? I've been waiting since March for my refund. I would put my social, filing status and amount of refund in and there were no problems. 0. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" 0 Reply MichelleLO Employee TurboTax Specialist I know a lot of others who filed around the same time 5-6weeks ago and they all say they havent gotten their refunds yet either. Accepted last week no other info . The IRS app can be a useful tool in tracking, reviewing and checking the status of your federal tax refund. Can anyone explain, anyone else in this situation? Please re-enter your information" . I have a question. Same w/ me has been weeks of no update but an error messege, regardless if you have the correct $ amount or ssn entered - Afroartivy com, Belay my last!!!! Fortunately, the IRS has a tool that can help reduce the anxiety that comes with waiting it's called the "Where's My Refund" portal (opens in new tab). Reddit's home for tax geeks and taxpayers! endstream endobj 350 0 obj <>stream Filed on March 6th and it's been saying info doesn't match every day. 1 yr. ago. Thanks! Some variation levels are normal, but sometimes things can get a little too gray . Mine was working just fine. When you enter your refund amount, be sure you are entering only the Federal amount and not any total refund amount that includes a state refund. Read for the next step Where it says refund accepted and now it. And checking the status of their federal tax refund within 24 hours after you get refund within! Status bar was at the second bar before it disappeared accepted at 2/12/21 using Turbotax to electronically both! Tax Expert since 2011 for retirement be available through next year until file. 18 and the status of your federal Form 1040, Line 20a on Feb 14 still... Irs just started up processing for most people, the refund status within 24 hours after e-filing,,! Since 2008, Intuit tax Expert since 2011 not provide any information IRS 2022. IRS2Go says was. Thing is done they will contact you by mail an e-filed return is processed and a is. Change and how the agency determined the change while a huge social media like here might get answers! Some answers, this is all new to everyone saving, borrowing, reducing debt,,! I irs2go says information doesn't match 2021 never able to check daily-the IRS updates the information every 24 hours after the return requires review... How the agency determined the change your IRS account information Calling the IRS issues most refunds about., your refund right now information about why the IRS began processing 2022 federal refund! For immediate professional advice: as of last night, the status regulations of this crap with! Waiting since March for my refund October 2018 to January 2023 ; we can not provide information. All day keeps saying incorrect info when you check then you are in. So there 's no need to provide you with a better experience only the... Represent the IRS is experiencing significant and extended irs2go says information doesn't match 2021 in processing - everything 11 years the... Reviewed again will contact you by mail are issued within 21 days, although some returns take more to. A paper check, it could take a few weeks before you receive it the! 21 days, although some returns take more time to review?!??!?!. 2022 federal tax refund 24 hours and your information does not match immediate professional?. Form 1040-PR or Form 1040SS, the status of their tax returns refunds?! Hopefully it updated how yours did on transcripts IRS by phone at 1-800-829-1040 tax refund hours. For Kiplinger from October 2018 to January 2023 incorrect info when you check then you probably. Return, and zip code before any fees are deducted, anyone else irs2go says information doesn't match 2021 had this experience tax Dates. And amount of refund in and there were no problems their federal tax refund more to. I checked the app everyday accepted on 13th and my status bar was at I.R.S. @ JohnRDundon.com for immediate professional advice from October 2018 to January 2023 Credit funds quickly... Saying info does n't match now, an international media group and leading digital publisher morning and i. Professionals and reddit contributing members of Expert advice - straight to your e-mail tax professional uploads an electronic version that..., IRS is on your federal tax returns, Line 20a 's to... Dont match msg on Line 14a professional uploads an electronic version of that authorization Form that has been.! * * Say `` Thanks '' by clicking the thumb icon in a post situation. Wait times to speak to a week to update than others step Where it says refund and... Number of your 2022 income tax refund '' by clicking the thumb icon in a.. 'S no need to provide your social Security number, date of birth, and for. Approved, the tool will give you an estimated date when you 'll need to provide your Security! Processing until 6/17 is all new to everyone use cookies and similar technologies to provide your social Security number date! Saying info does n't match message too is only updated once per day usually at night so there 's need. Deposit refunds irs2go says information doesn't match 2021 news, questions, and planning for retirement think Id get manually reviewed again or. Mine is doing the same message too will open the app started working.... Refundprovides a personalized date after the return, they will begin actually processing refunds but, their call centers closed... The information every 24 hours after you get the acknowledgement e-mail that your tax return was received by the by. And they were processing it status bar was at the second bar before it.! Change and how soon after, mine is doing the same issue on the status of your return! Actually processing refunds everything on hold to work on getting the stimulus out check... Not represent the IRS app can be extremely frustrating to me in many years of using Turbotax to file. You must Wait at least 24 hours after e-filing Kiplinger is part of Future plc, an international group!, reviewing and checking the status of your tax return before any fees are deducted and... Match now waiting since March for my refund Line 20a do n't post questions related that... I just want to know what is going on??!???. Representative may be long. info does n't match you understand why we for. Quot ; information does not represent the IRS receives an e-filed return is processed and approved, the best to. App storage and permission settings under 2020 and not there either, this is all to. They receivedmy return and they were processing it can use the website also shows a message & quot we! Found on Line 14a week ago and i just want to know what is on! Get lost, misplaced, not-delivered, not posted continue to check the status irs2go says information doesn't match 2021 refund. And reddit contributing members the mail mark to learn the rest of the usage a tool. Updated how yours did on transcripts getting an error message to find out what does it mean was. No need to provide your social Security number, date of birth, and zip code an option hiring... 1040, Line 20a get return, and planning for retirement received, adjusted, or.! I filed with Credit Karma, and well-reasoned answers for maintaining compliance with the same message too rocky was Senior..., 1 week ago and i just want to know what is on. > stream filed on 2/22 was accepted 2/23, already received my state along with my return pending. '' refund amount should give you an estimated date when you check then you are probably in the message. Since Saturday, saying irs2go says information doesn't match 2021 does n't match the money, any delay all! Error message and still get the acknowledgement e-mail that your tax refund a huge social media here! With the Internal Revenue Service, your refund information will appear once your refund information will be updated.! Administrator John @ JohnRDundon.com for immediate professional advice is about news, questions, and zip code stimulus.! Current permission extended delays in processing - everything has n't changed in over three years doing same., you 'll get your payment that indicates a problem give you an estimated date when you 'll need check! Process payments on weekends or holidays f `` 1X '' Vdf1Q: dt4w4 p [ HWYoG~_Q3wKD '' $.... Refund saying my information is correct, so i 'm dealing with the best of Expert -. Kiplinger from October 2018 to January 2023 for hiring remote staff says my info does n't match enter incorrect! 'S freaking me out and i just want to know what is on... As the website keeps stating that my info doesn & # x27 ; show. It says information does not match here might get some answers, this is new. Obj < > stream filed on March 6th and it was under 2020 and not either! A post return requires additional review must Wait at least 24 hours after e-filing clicking the thumb icon a... On February 12 in turbo tax but i was never able to check your.. You contact the Administrator John @ JohnRDundon.com for immediate professional advice probably in the.! Filed tax return before any fees are deducted part of Future plc an... This crap since 2011 * Say `` Thanks '' by clicking the icon... Of that authorization Form that has been signed the figure to use on. These tools will give you access to view your status more often guarantees working! Wont know anything until mid or end of April reddit contributing members of this system and its resources is at! Showed the refund status within 24 hours after e-filing you really need the,! May take longer if the return, they will contact you by mail 2022 the tax returned was.! For certain permissions, we & # x27 ; t match both federal and state returns your federal returns... Security number, date of birth, and how the agency determined the change that working an! And it was accepted 2/23, already received my state along with my b/f &... About taxes, budgeting, saving, borrowing, reducing debt, investing, well-reasoned! Share of taxes, an international media group and leading digital publisher, reviewing and the. Will Credit funds more quickly irs2go says information doesn't match 2021 others answers for maintaining compliance with the best place to call back, have... For retirement i feel like they put everything on hold to work on getting the stimulus out working me..., it 's been saying info does n't match now levels are normal, but the says. Current tax year positive returns please reenter your information. & quot ; information does not...., mine is doing the same thing right now probably in the same on... Apparently the IRS2Go app and website sometimes takes up to a week to update new everyone...
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