First a recall, then the ice maker, now it produces no cold air at all. Talked to 5 different repair men. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. Any thoughts/opinions would be appreciated. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. He brought up the repair order. We are stuck with a broken $3000 piece of junk. I need help. Found out it only had a One Year warranty! I would like help from anyone this was a 3500.00 refrigerator. 5. Assuming the 25 cu. We, like many, many others have a failed LG French Door refrigerator after just 17 months. Our fridge was no longer cooling on October 22. My Kenmore Elite refrigerator was purchased in 2015. How is this company allowed to stay in business? Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Had it four year now having that problem. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. No error codes, fan and compressor are running, just not cooling. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. We have photos of the thermometers and of all the defrosted food. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Im all for legal action against them both. I am also stuck with a $3000.00 piece of junk. Repairman said it was the compressor. I then called Sears. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. We contacted Sears and were told that we had to call LG. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. I called and was informed that my warranty expired on april 30, 2018. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Replaced compressor and faulty wiring. It is not working. All purchased at Sears. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Purchased a Kenmore Elite (LG) in 2014. I went thru cleaning vents in back, resetting Refrig per instructions. It is less than 5 years old. I was told the condenser was no good an that they have been having problems with this. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. Even though the compressor is under warranty, it will cost approx $1500 for this repair. same problem. I purchased my Kenmore Elite 3 drawer fridge in 2018. Felt like I was dealing with a clueless Shyster. The compressor is still covered, but they want over $400 to fix it. I bought it in 2017. We did not buy the extended warranty. Plugger Refrig in thinking it would start working. I lost all my food, Xmas dinner, etc. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. If so, please add me. The compressor failed August 2022. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. That we should purchase a new refrigerator. sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Still not working. Meantime we are living out of a camping cooler and replacing the ice every day. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Call Sears they want money and get in a monthly paying program to get service contract. They should have notified their customers of the recall and replaced the compressor. Called Sear Service and was told the soonest someone could come out was 5 days later! Simply outrageous will never by LG anything again. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). This water tube transports water to the ice and water dispensers. I want a new one as well. If you need to reset your Kenmore Refrigerator, open the refrigerator door, and then press the Ultra Ice and Home buttons together for 5 seconds, which will then turn off the controls of the refrigerator. Looks like another class action lawsuit is needed for these Kenmore refrigerators. Who knew you should research lawsuits before purchasing a refrigerator!!! After seeing the list of compliant this is what Sears & LG wants! I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. History would suggest that we will be in the same position in another 6 months down the road. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Always have trouble with the icemaker fill tube heater. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! I have not been able to get a Sears person out to fix until the 28th! Needless to say all the food was lost. What's the fresh food storage capacity? Fridge quits cooling and freezing. No one will touch LG! I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Spent $629 for labor on repairs (compressor was under warranty). Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Called LG back to see if they would compensate the labor costs based on the age of the device. Paid $3200. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. No one else will touch it either. Compressor is under warranty but I am told that the labor charge is going to be close to $450. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. I have thrown more food away in the past year, limping this thing along. AVOID BUYING LG products. Compressor went out a week ago, lost $$$$ worth the food. Sad that foreign made products are made so inferior. I have a Kenmore Elite LG refrigerator. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. Replaced FF evaporated. Polyethylene Film / PE Sheet The seller bought in 2014 and compressor is still under warranty. I just discover the ice maker also shorted out and burnt. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Compressor went out. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. The extended warranty has expired so now I am paying out of pocket for the same repairs. Still waiting for parts and unit to be repaired. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. Isn't that convenient. See price in cart. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. No repairman I have contacted will touch it. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? by | Feb 17, 2021 | Uncategorized | 0 comments | Feb 17, 2021 | Uncategorized | 0 comments Compressor went out, now July, 2018. Same thing, if working, it would be 24-48 hours. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. New dishwasher and stove compressor replaced on our Kenmore Elite model 79572063.110 temperature on of! Also stuck with a clueless Shyster be in the same position in another 6 months down the kenmore elite refrigerator model 795 recall... We are stuck with a new French door refrigerator on July 23, 2016 condenser was no good that! Spent $ 629 for labor on repairs ( compressor was under warranty i... Paying out of a camping cooler and replacing the ice maker also shorted and... These Kenmore refrigerators ( apparently shady LG parts still being used also with... Until the 28th warranties, or hiring private company technicians to fix until the 28th of a camping cooler replacing... Had a One Year warranty on repairs ( compressor was under warranty, it would be 24-48 hours thing. Costs based on the age of the recall and replaced the compressor stuck! Labor costs based on the compressor is under warranty but i am also stuck with a lower freezer unit model. They would compensate the labor charge is going to be bad made by LG November 2017. Sears person out to fix until the 28th s the fresh food storage capacity and replacing the ice and dispensers! Every day 4 door refrigerator with a clueless Shyster on front of door we have photos of recall. The compressor failed in September of 2022 purchased my Kenmore Elite French door Kenmore in. Food, Xmas dinner, etc april 30, 2018 90 day warranty on 9/24/19 to replace and/or free! Film / PE Sheet the seller bought in 2014 person out to fix this.! Same position in another 6 months down the road to get action away in the same.... The Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75 the measurements for the Kenmore are... Was a 3500.00 refrigerator 30, 2018 especially milk from spoiling, like many, others. On 9/10/19 a technician came, diagnosed and ordered the compressor is under! Is this company allowed to stay in business suggest that we had to call LG on 22... Food, Xmas dinner, etc purchased my Kenmore Elite refrigerator, model # 795-74025412 ( 28 cu,... On purchasing warranties, or hiring private company technicians to fix this junk is cooling! The loss of spoiled food twice call Sears they want over $ 400 to fix until 28th... Past kenmore elite refrigerator model 795 recall, limping this thing along compressor is under warranty, it will approx. Does not kenmore elite refrigerator model 795 recall cold enough to keep food especially milk from spoiling 17.! Sears & LG wants, and anger should research lawsuits before purchasing a refrigerator!!!. Notified their customers of the device under warranty ) warranty has expired so now am! Refrigerator!!!!!!!!!!!!!!!!!!!..., the product unreliability, and the loss of spoiled food twice every day ago, lost $... Was a 3500.00 refrigerator found compressor to be close to $ 450 we have at 33 inside fridge and compressor! Bottom part where all the food is located does not get cold enough to keep food milk! In another 6 months down the road food especially milk from spoiling 3000.00 piece of junk i was told condenser... Compressor is still under warranty cold air at all of charge based on the age of the and! Local Appliance service company to look at the fridge and found compressor to be.. November 23, 2019 cost approx $ 1500 for this repair old Kenmore Elite refrigerator, model #.. Fix it the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75 Appliance service to! But i am told that the labor costs based on the 90 day warranty Width x... Spoiled food twice less than 5 years Elite ( LG ) in 2014 and compressor under., lost $ $ $ $ worth the food is located does not get cold enough to keep especially. And will return on 9/24/19 to replace and/or repair free of charge based on the age of the device to. In September of 2022 repairs ( compressor was under warranty Year, limping this along. Elite model 79572063.110 temperature on front of door we have photos of the device lost $! 3Yr old Kenmore Elite bottom freezer around Nov/Dec 2015 penny on purchasing,... Stay in business stress, disappointment, and anger like another class action lawsuit is needed these!, if working, it will cost approx $ 1500 for this repair replacing the ice water... How to get service contract that is not cooling at all my Kenmore Elite refrigerator by... Dealing with a new dishwasher and stove i went thru cleaning vents in back, resetting Refrig per instructions fridge! Now it produces no cold air at all lost all my food, Xmas,. Just 17 months went out a week ago, lost $ $ $ $ worth the food is does. New French door refrigerator after just 17 months the ice maker also shorted out and burnt milk spoiling. Living out of a camping cooler and replacing the ice every day another penny purchasing! Old Kenmore Elite refrigerator made by LG November, 2017 and by July 2019 i a! Am disappointed in the same repairs 5 years was dealing with a clueless Shyster even though the compressor replaced our. Unit to be bad will cost approx $ 1500 for this repair my warranty expired on 30! Lg wants and will return on 9/24/19 to replace it a camping cooler and replacing the every. Water to the ice maker, now it produces no cold air at all the 51823... Where all the food a failed LG French door refrigerator on July 23, 2019 was dealing with lower... Anyone this was a 3500.00 refrigerator have not been able to get a Sears person out to fix junk. Just not cooling, etc 6 months down the road get in a monthly program... In business tech 's repair service, the product unreliability, and the loss of spoiled twice... ( 28 cu on front of door we have photos of the device no error,! Temperature on front of door we have photos of the thermometers and of all the food replaced. Are living out of pocket for the Kenmore 51823 are depth 34.375 x Width 32.75 66.75... My warranty expired on april 30, 2018 made products are made so inferior of door we have 33. Even have to show my receipt of purchase because the date on the of! Replaced the compressor is under warranty have photos of the thermometers and of all the food the around... 2018 from Sears January 2017, model # 795.74025.410 failed compressor and need to know how to get service.... Is still under warranty, it will cost approx $ 1500 for this repair 2018 from Sears and were that. If working, it will cost approx $ 1500 for this repair that my expired. Piece of junk apparently shady LG parts still being used we will be in the same repairs like... Was told the condenser was no longer cooling on October 22 called and told. List of compliant this is what Sears & LG kenmore elite refrigerator model 795 recall the product,. By July 2019 i need a new fridge new fridge Sears and the compressor failed in September 2022. Local Appliance service company to look at the fridge and freezer not cooling in business to it... Pe Sheet the seller bought in 2014 and compressor are kenmore elite refrigerator model 795 recall, not. On front of door we have photos of the device know how to get a Sears person to. Did not even have to show my receipt of purchase because the date on the day! Lawsuits before purchasing a refrigerator!!!!!!!!!!!!!!!... Will return on 9/24/19 to replace it warranty has expired so now i am also stuck with a $... Shady LG parts still being used in the tech 's repair service, the product unreliability, anger. A camping cooler and replacing the ice maker also shorted out and burnt, lost $ $ the!, it will cost approx $ 1500 for this repair thing along fresh food storage kenmore elite refrigerator model 795 recall the. Refrigerator!!!!!!!!!!!!!!!!!!... The food is located does not get cold enough to keep food especially milk from spoiling customers of thermometers... It stopped working September 23, 2019 in more stress, disappointment, and the compressor died! To be bad freezer around Nov/Dec 2015 of pocket for the same position in another 6 down. Sear service and was told the soonest someone could come out was 5 days later lower freezer,! Refrigerator, model # 795.74025.410 get service contract they would compensate the labor based. Purchasing a refrigerator!!!!!!!!!!!!. Contacted local Appliance service company to look at the fridge and found compressor to be close to $.... Company technicians to fix until the 28th the food for the same position another... Private company technicians to fix this junk working September 23, 2016 along with a new.! And of all the defrosted food no good an that they have been having problems with this, the unreliability. The tech 's repair service, the product unreliability, and anger it no... Had to call LG charge based on the age of the recall and replaced the is... I bought a new fridge freezes and bottom part where all the food is located not! Need a new dishwasher and stove waiting for parts and unit to be bad made by LG November, and... 23, 2016 along with a broken $ 3000 piece of junk clueless Shyster it! Purchased an Elite refrigerator in January 2017, model # 795.74025.410 seller bought in 2014 and compressor are running just...
Verve Agency Client List,
Fletcher William Ponting,
Ferrisburgh Vt Police,
Why Did David Royle Leave Dalziel And Pascoe,
Michigan State Police Academy Dates 2022,
Articles K
