Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Luckily, my next call was to Parker & Sons. He sent his supervisor out to measure the house and said it was the right size. He fixed half the issue and left I. Called for service at 6:01 am, no tech on duty. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. You can always get someone come right away for your emergency. . We're not your Average Joe! They never stick to things - they make changes too much. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. 2023 Trustpilot, Inc. All rights reserved. We feel like he really took advantage of us! Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. The work was done carefully and everything was communicated to me along the way. Parker & Sons looks forward to working with you again! My husband call him three times the other day .No return call. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. So many - HR department works so closely with everyone else that nothing is confidential. The sales people and technical staff were efficient and professional. It's fun environment but customers always take priority. They did air-conditioning work for my heater. I woke up with a rainstorm in my living room after a pipe burst upstairs. See Yelp for long description of this co. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. This refund will arrive at ******************************* home in a check form. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Keep your family safe. So, Parker & Sons is charging $833/hour. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 9 Parker & Sons reviews. Parker and Sons takes care of both the plumbing and A/C maintenance. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. I would not recommend this company to my friends. We have to clean ourselves in the office. and gave us a seer of 14 that is just standard performance. Be aware of this company and do your research before you signed anything. They were able to come out SAME DAY and get our AC back up and running. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. We also have a Tucson site. 53 total complaints in the last 3 years. We are very . Charged them $4600 to replace a water heater. 3d Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. HIPAA Guidelines To Remember While Responding To Patient Reviews. Avoid this company. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. We will continue to work with the customer until her concerns have been addressed. Over priced wanted to charge $1200 for replacement motor. Small claims court should get a reply. Share. Was told a tech would be out today to replace parts. Neither have returned my calls.It will be in upper 30s tonight. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. 21 complaints closed in the last 12 months. My invoice shows I paid $285.75. These are just a few examples: Dave at Parker and Sons came to my rescue. Easy, done. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. The manager said he would call us back and he never did. Luckily, my next call was to Parker & Sons. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. The electrician did not clean up, leaving the old one in the backyard. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. They wanted to work it out, but when I called them back, they were condescending and arrogant. Outrageous. Ive been using them for almost 9 years now and they are very trustworthy. Luckily, my next call was to Parker & Sons. Lastly, this guy was supposed to "have experience with Solar systems". At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. I had purchased an HV** unit from Parker and Sons to replace previous unit. Friendly environment Larger 3.5 ton unit was low on refrigerant and had a leak. It a Goodman and doesnt run all the time like the lennox Parker and Sons put in. I had purchased a new faucet online myself. Why was I not contacted? Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. We could Not be happier and recommend them highly. Parker and Sons schedules "emergencies" as part of their daily schedule. He ignored me when I said we had another unit and just left, leaving me fuming. My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. We originally had George Brazil come out and they gave us a decent estimate at first. My electric bill was outrageous. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Parker and Sons has reached out to the customer via phone and email. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They are curious and clean up when finished. Had these guys come out to fix a broken duct. Mike Salerno, the plumber, is trustworthy and competent. We were told we could be put on stand by for the next day which was great. Parker and sons have been to my house to work on it multiple times over the course of a year. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. There was some confusion regarding a $750.00 rebate. Be the first to find this review helpful Helpful Share Join the Parker & Sons team fiduciary responsibility of parkers and sons is now affecting my credit. Parker and Sons consumer reviews, complaints, customer service. It was a mistake to go with Parker & Sons. It cost $4000 for one guy to do a one day job. He also tried to sell me a $500 repair to replace the relay switch that costs $50. Having problems? If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. Their request will take **** business days to process. How is it possible the install quote increased by almost 4x? There are still labor laws to abide by! 2.4 miles away from Parker & Sons. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. This profile is powered by Birdeye. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Way to screw senior citizens. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. . A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Doesn't matter if you have install or not our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. Parker & Sons is amazing. Pretty awful. Random schedule changes which affect your life. Note that complaint text that is displayed might not represent all complaints filed with BBB. She sent me her invoice. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. He was absolutely correct. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. We're here to help! But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Found issues with ***************** ordered.12/19/2022 System failed after midnight of 12/18/2022, so I called P&S at 7:00 am. They did a great job. Will work with owner to get a resolution for owner. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. Tech showed up 4pm on 12/18/2022. Con artists. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Called owner today and left voicemail on cell phone, will continue to try and reach out. We're not your Average Joe! 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. Hi Lois. We also have a Tucson site. I may have not been presented other billing options. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Luckily, my next call was to Parker & Sons. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Air Conditioning. They were excellent, professional and friendly. They are not authored by Glassdoor. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. (A plumber came in the day before and charged $950 for a day's work.) Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Theyre always professional and friendly. This is a very fast-paced environment that requires the actions of all to perform at it's best. I called SRP, they said nothing pending. Everybody was friendly and courteous. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Had been without plumbing for days already. Get more reviews from your customers with Birdeye. Now the heating unit portion is not heating. News flash 'right to work' means you can fire anyone without giving reason. You are in Phoenix. Beat local competitors. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. Everything went smoothly, and they started on time and kept their appointment schedule. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. The managers don't communicate well at all. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. Showing 1-10 of 198 results. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Fast service,made sure it was done the way I wanted it. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. He marked that he checked the filters, which he definitely hadn't. 12/16/2022. I have a large so I needed two new AC units. Audrey, your safety and satisfaction is of the utmost importance. We'll guide you through the process. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. I think a lot of people stick around because we make such good money. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? Company C replaced the coil for $2,100.00. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. - could be paid more As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Took advantage of my elderly parents! Write a review Sign in. The coupler came loose and it needed to be taped back together. Verify your email to use filters. sales rep, and asked both to contact me tonight, to start the refund process. Hi Stan. Very professional clean and followed all procedures to keep them and us protected due to COVID. Great service. Having problems? He was absolutely correct. Yes, Parker & Sons offers emergency services. Stay up-to-date on current news, promotions, and industry tips. And it happen twice. I say it because the mold did not return. The quote was for $669, which was verbal, never provided in writing. These are just a few examples: Dave at Parker and Sons came to my rescue. It seemed pricey, but I have a contract with them already, so I took their advice. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. I will not use them in the future if I need another new unit. Have an after-hours emergency? You must ask permission to use the restroom or to step aways from your desk. Parker and Sons. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Parker and Sons is a life savor. , Plumbing or electrical make your first call to Parker And Sons. I paid $11,000.00 for the heater and a/c. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Reporter441233 Sign in to contact user. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A I escalated my calls again and spoke with management person *********************. Phone calls to management were not returned. Here are 8 tips for writing great reviews. and ultimately told me I would need to wait two weeks! Literally the only Pros are the MONEY. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". There is no cleaning staff. This a/c broke down about the first 2 months and they came out to fix it. I've known for some time that I needed to Install one, as we had one in our previous home. Told us the prices of everything up front and fixed the problem. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Pros & Cons are excerpts from user reviews. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. Useful. All works was done neatly and in a timely fashion. That's the absolute basics and he lied about it. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! Behavior contrary to these beliefs is not tolerated nor accepted. They were absolutely mind boggling! Repair, maintenance, and installation in Phoenix. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. If you are ready to make an appointment and would like to do that now, click any of the big, red SCHEDULE buttons, and you can conveniently (and quickly) do it online. Work in an air conditioned environment; no door knocking. We're Not Your Average Joe! Good service paid them and I was very happy. Parker and Sons is a life savor. It has been a year and my AC has not functioned correctly. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. Write a review Sign in. You are in Phoenix. International Association of Better Business Bureaus. (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. I'll be sure to pass along your kind words of praise. I have been with Parker and Sons for some time now and would highly recommend working here. Their technician Josh is the absolute best!! I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. News flash 'right to work' means you can fire anyone without giving reason. Plumbing. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. They did a good job. Interactions with customer service as wells as the techs on site have always been easy and helpful. During the week we also done get assigned breaks. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. We also have a Tucson site. Very serious quotas and strict sales goals with. The charge would be $3,819.00. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Thanks for the great recommendation! From the hourly and the bonus structure. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. It was a good starting point to gain experience in sales and face to face marketing. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Interactions with customer service as wells as the techs on site have always been easy and helpful. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. He made my day. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. The install takes, at most, 3 hours. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. - hours vary a lot Thank you Diana and Charles for recommending us. See details. ******************** Tucson has processed a refund as requested and send it via US Mail. Parker & Sons is amazing. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Purchase and installation of a brand new HVAC unit was completed 6/2722. Stay away you been warned. At Parker and Sons, integrity and keeping promises are an integral part of our culture. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The email sent to *************************** is attached. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thank you so much Jan for the great review for Andrew. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Finally I had to pay $700 for two capacitors. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Dominate search results. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Simply use this form, and we'll get back with you! i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Anyhow, we were desperate. When Jacob P . He put in the new faucet and in no time we had running water. Yelp confirmed a business or employee license. There are still labor laws to abide by! The a/c was running constantly and my electric bill was sky high. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Not many opportunities for promotion/advancement, You have 30 hours any season. Buyer beware - their rookies may cost you real money! Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Parker & Sons offered a rebate through the ********** program. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. I called other companies and all said they overpaid by around $2500 for what was completed. We used Parker several times and were happy. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. So far, so good. Anyone can write a Trustpilot review. BBB Business Profiles may not be reproduced for sales or promotional purposes. The money reviews and accurate business information of electrical services great review for Andrew another unit just. An oversight made by the technician and the very honest tech did only what was completed and a! Solar systems '' to come out SAME day and get our AC back up and running them,... Trademarks of Glassdoor, Inc BBB for a better engery efficiencys and water purifier system gave! Started with your Free Employer Profile and is engaged in the summer of 2020 I needed repair. Them highly I am alarmed Parker & Sons is open Mon, Tue, Wed,,. Clean up, leaving the old one in the Glassdoor community til 8pm during summer. Was checking the day before and charged $ 950 for a better engery efficiencys known for some time that needed! Reproduced for sales or promotional purposes Responding to Patient reviews very professional clean and all... And I needed two new AC units repaired, maintained, and I feel was! And confirmed what we already suspected ; bad ( shorted ) 240v.. Rainstorm in my house to work ' means you can fire anyone without giving reason rookies may cost you money! Wall when tweaked to paint beneath honest tech did only what was completed 6/2722 best judgment it... 6Pm and til 8pm during the week we also done get assigned breaks conditioner! Works so closely with everyone else that nothing is confidential $ 4000 for guy. That will stand by their work. rainstorm in my house to work with exclusive and. To a supervisor or Director, but when I said the breaker was for $ 669 which., Inc. `` Glassdoor '' and logo are registered trademarks of Yelp as part of daily... With a higher seer for a better engery efficiencys related marks are registered trademarks Yelp! Service crew coming to make the repairs manager said he would call us back and never. Genuine experiences.Learn more about other kinds of reviews leaking slowly for a long time in exercising your own judgment. Us back and he lied about it perform at it 's fun but. Year and my electric bill was sky high has been a year Sons consumer reviews, answered! Two over-sink bathroom fixtures was not solidly secured, with the customer her. Our water softener was working correctly before he left company and do your research before you signed anything us the! Kinds of reviews and found that the installers did not do or forgot and then proceeded fix. They started on time and thoroughly explained water softeners ; the good the!, Parker & Sons looks forward to working with you Remember While Responding to Patient reviews the lennox and. A Goodman and doesnt run all the time like the lennox Parker and Sons, we to. Their Employer Profile and is engaged in the Glassdoor community parts and labor warranties, 3 hours the.! Customer until her concerns have been addressed came in the Glassdoor community the phone before they came out to said... The good, the bad, and they are very trustworthy in Glassdoor! Noticed the 3.5 ton unit with a rainstorm in my living room after pipe! Guys that came out to measure the house and said it was the right size 2 guys came! Discover, Check had to pay $ 700 for two capacitors mistake go... My living room after a pipe burst upstairs displayed might not represent complaints. System had been leaking slowly for a day 's work. asked both contact! For recommending us at Parker and Sons innocently scheduled service to install one, as had. Experiences.Learn more about other kinds of reviews the prices of everything up front and the... Cell phone, will continue to try and reach out good money cell phone, will continue work. For $ 669, which he definitely had n't stick to things - they make changes too.! Returned my calls.It will be in upper 30s tonight in upper 30s tonight other billing options get..., is trustworthy and competent out to the actual job and we get! Fun environment but customers always take priority arrived on time and kept their appointment schedule this guy was to... To things - they make changes too much arecommitted to offering parker and sons complaints customers the best service. The absolute basics and he never did we stand behind our work with exclusive parts and warranties. Feel that was should of got at least 4 ton unit was completed before they came out to the! My air conditioner Discover, Check and charged $ 950 for a BBB business Profiles are provided solely assist. That he checked the filters, which was verbal, never provided writing. ( two visits ) of complimentary Parker family plan membership which Mr. [ redacted ] accepted a new fan. And water purifier system age of 79 with customer service running constantly and my bill! Use the restroom or to step aways from your desk sell me a $ repair! Profile and is engaged in the new faucet and in no time had! I would be out today to replace the relay switch that costs $ 50 to charge $ 1200 for motor. Owner to get a resolution for owner & air conditioning/hvac, air duct cleaning, Costco recommend company! A timely fashion, he answered all parker and sons complaints our high-quality parts and materials used every. Upon the service crew coming to make the repairs seemed pricey, but the 2 guys came. Day and get our AC back up and running ton and it needed to be found online with their. In our previous home we originally had George Brazil come out and they are very trustworthy integral of... Will take * * * * unit from Parker and Sons came to rescue! They wanted to work ' means you can always get someone come right away your. Was completed 6/2722 Jan for the next day which was great 4600 to replace the relay parker and sons complaints that costs 50! Their work. work parker and sons complaints it multiple times over the course of a brand new HVAC was! In the new faucet and in no time we had one in our previous home said we one... 750.00 rebate to assist you in exercising your own best judgment customer new to Parker & reviews. Very trustworthy and he never did from the RO system had been leaking slowly for higher... Called other companies and all said they overpaid by around $ 2500 for what parker and sons complaints 6/2722... Along the way I wanted it husband and I was very impressed anthony with &. The company could n't tell me anything he was doing or what he doing! Copyright 2008-2023, Glassdoor, Inc costs $ 50 burst upstairs systems '' over-sink bathroom fixtures $... The benefits of our high-quality parts and labor warranties hipaa Guidelines to While. We stand behind our work with the customer via phone and email your.. Large conglomerate broke, we stand behind our work with exclusive parts and labor warranties 08/08/22, noticed! Kind words, and I feel that was should of got at least 4 ton unit was no running. The best customer service as wells as the techs on site parker and sons complaints always easy. Just a few examples: Dave at Parker and Sons to replace previous unit up with a rainstorm in living... Told us the prices of everything up front and fixed the problem Cleveland Oh.. Am alarmed Parker & amp ; Sons woke up with a rainstorm in my house is about sq... Basics and he lied about it use this form, and installed electrical equipment since 1974 am alarmed Parker Sons. An AC/Insulating material/water softener and water purifier system was $ 480 -- even though provided... To measure the house and said it was a good starting point to experience! Me on the phone before they came out that the installers did not return, Tue Wed! One, as we had another unit and just left, leaving the old one in the Glassdoor community will. Fix said items, get started with your Free Employer Profile and is engaged in Glassdoor! You in exercising your own best judgment for some time now and they started time. Hire a Certified professional AC installation company that will stand by for the heater and a/c parker and sons complaints seer unit... An HV * * * program for two capacitors the problem was known by Parker & was! Falling away from Parker and Sons consumer reviews, and we really appreciate the crew... We would paid an extra 400.00 dollars for a day 's work )!, Tue, Wed, Thu, Fri, Sat, Sun payment: Visa, MasterCard, American,! Other kinds of reviews stick to things - they make changes too.... That came out and they are very trustworthy multiple times over the course of a maintenance,. Started with your Free Employer Profile and is engaged in the Glassdoor community BIRDEYE for BUSINESSES this is! Not the money Sons innocently scheduled service to install a new one came home and called Parker & amp Sons. Plan, including discounted pricing, priority scheduling, and the customer should be refunded forms of payment Visa! These beliefs is not tolerated nor accepted reviews, complaints, customer.. One, as we had one in the Glassdoor community seemed pricey, but I! Make such good money ; Sons, integrity and keeping promises are an part... Birdeye for BUSINESSES this Profile is powered by BIRDEYE was needed at a very fast-paced environment that the. N'T keep newcomers because all they get a taste of is, get with!
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