Zara Intidex - Zara Refund Issue With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Isn't the company that's shipping the product responsible for getting the product to the customer? I called FedEx, and in less than 2 hours, they agreed that the package was either lost or stolen (probably because they delivered it to a busy sidewalk). and our Lesson learnt! A place to ask simple legal questions, and to have legal concepts explained. I found one package when I got home. ", Resolving customer complaints are important to succeed in business. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Just enter your tracking number. She then changed it to "I am the case manager". She reiterated that FedEx left it at the door. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. Support USPS, FedEx, UPS or 1,051 couriers worldwide. Various trademarks held by their respective owners. Contacted the carrier about the proof of delivery not being your address? Zara - Delivered status not updated online and cannot make a return request Closed Hello, I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. Press question mark to learn the rest of the keyboard shortcuts. Read Less. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. I would look into that. He said, "I am the last manager that will be contacting you. Zara Intidex - Delivered incomplete product and now not doing refund It isn't there fault if it gets stolen if you weren't home. You can request your clothing donation at the end of the purchase process. Resolution Demanded: Which is ridiculously because how can they not know what was inside the boxes. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. resolve consumer complaints Of course, wanting to get your package as soon as you need it has a price tag. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. I placed a return before or on January **, ****. Closed. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." Have you opened a police report if you think they were taken? The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. But they had not updated the delivery status online, and it still says the same Zara - Not getting refund Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. It is no secret that online shopping can be risky. We are keen to save our environment from any harm. so then I ask them to describe to me, exactly what was inside those two boxes. We support businesses as much as we support consumers. here If I was going to do that, why would I bother shopping online? No options they have for shipping (except picking it up at the store) has the option to add signature confirmation that I'm aware of. However, there are some conditions that must be met in order for you to be eligible for a refund. On telling them to refund me my ** Zara Intidex - Refund not received I rate it excellent. Closed. No, that isn't there responsibility. Zaras Packages (Pvt.) Shipping methods and pricing Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos Closed. I'm leaving my BBB case open so hopefully a higher manager will receive it and contact me, but I'm not holding my breath. caringexecutive 6 yr. ago Zara's Packages I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. This will surely increase the credibility of your complaint. We help businesses in organizing consumer complaints by labeling and categorizing them. Ltd , * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. Zara How much does Zara delivery cost? We are incessantly improving our quality to serve our clients better. All rights reserved. I have called them. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. We sped our hard earned money for company who give horrible service, agents who looks like they got trained by robots with no emotions. I will never EVER shop at Zara again. New comments cannot be posted and votes cannot be cast. Rating. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. We help businesses in organizing consumer complaints by labeling and categorizing them. Don't accept the blame because the company chose a much cheaper shipping option to save money. If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. Is there anything I can do to get my money back? But this I couldn't, and I believe as a customer we . **, *** Has Been Delivered To Some Named Vijay Meena. The manager finally calls back and informs me he will now contact FedEx, but if FedEx says they delivered it to my building, there's nothing that can be done. If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. 1 2 Replies 24 June 2011 at 9:53AM I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . We support businesses as much as we support consumers. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. Another week passed, I asked where is my refund. Has The Font On Louis Vuitton Items Changed Over The Years? Closed. We help businesses in organizing consumer complaints by labeling and categorizing them. A. Alice345 of CA. ", Resolving customer complaints are important to succeed in business. Same-day delivery costs 7.95 while next-day delivery is 4.95. 46-90 days. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. "I am the last manager that will be contacting you. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. Been over * months, havent received the refund of **** for the return of goods. I have ordered from Zara many times before and never had an issue. ***********). Open. Voxya helps in identifying issues in your product or services. 0-14 days. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. Watch popular content from the following creators: dan(@dannibozzelli), evangelinetopaz(@evangelinetopaz), morganngrahamm(@morganngrahamm6), marissapetrone(@marissapetrone24), Pash'(@pashaakiraa), Martinelina(@martinelinaa), Minie Eli(@minie_eli), Valbona_shehaj(@valbona_shehaj), Kaila Jakes(@kartsieee), maia(@maiamilos) . Thank you very much once again to get my refund in just 8 days! It is important to find out the real reason why that mistake occurred and take corrective actions. Precise delivery is 5.95. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Our Quality Policy All trademarks, product names, logos, and brands are property of their respective owners. Reddit and its partners use cookies and similar technologies to provide you with a better experience. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. Reviews (0) Register or Use a social log in . Read more I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. The Pros And Cons Of Spending $375 On A Louis Vuitton Bag, How To Use Your Apple Card In A Louis Vuitton Wallet Without Ruining It. RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. Apr 20, 2017 12:25 pm EDT. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. ", Resolving customer complaints are important to succeed in business. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Read more This is the process of transferring a required image from a plate or cylinder onto a substrate. ***********). Extrusion is a process used to create objects of a fixed cross-sectional profile. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. A material is pushed or drawn through a die of the desired cross-section. You can take action based on time, type or urgency. 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