@amazonfiretv Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Its pretty annoying :(. Relaunch the Discovery+ app and try to play the content again. Choose " Subscriptions ". Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. Is Discoveryplus.com down for you right now? Sometimes, but rarely, there might be an issue with the DNS server you're using. Go run an Internet speed test to see how you're standing. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Limitations may apply. Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. Go back to whatever you were binging on. Try another device. Reopen the app or webpage and try to play the content again. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Step 4: Confirm your choice. Check to see if the problem exists on multiple devices. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Get signed up on Google Pay. Try a different device. No, There Isn't a ChatGPT Windows ClientIt's Malware. What Is DALL-E and How Does It Create Images From Text? Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. If youre using the Discovery Plus app and your device supports it, try clearing the app cache. Why. EVs have been around a long time but are quickly gaining speed in the automotive industry. Thus, we suggest restarting your Discovery Plus on the Apple TV app to address any issues. The uninstallation was a success. Register Your Account. Head here. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. Editor's note: Some of . Disable the ad-blocker or any other browser . If you're a fan of The Apprentice, we've got great news for you. People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Remember User ID. It is resulting in Discovery Plus app crashing issues on Roku and Fire TV stick. One of them is the Voice Guide, which provides narration for everything that appears on the TV, projector, or Odyssey Ark gaming screen, like menu options, the volume level, channel, etc. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. OpenDNS or Google Public DNS are both excellent and free public DNS services. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. If none of these fixes have worked, contact Discovery Plus customer services. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Why. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. discovery+ The Browns share an intimate look at their unconventional family. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Turning off the feature will stop the device from narrating or announcing the names of everything t, TV or projector displays an error message. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Download the Discovery Plus App. Step 5: After a few . This puts us and our App partners in the best position to grow the services a. Copyright 1995-2023 SAMSUNG All Rights Reserved. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? How AI Was Surprisingly Absent at MWC 2023. When I use my Roku to view Discovery Plus, I am prompted to log in. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Select which devices you want to remove. Reopen the app or browser and try to stream again. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Having the same problem. Restart the Discovery Plus app. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Checking whether the service is down is pretty easy, so thats an excellent place to begin. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! Log in to your Verizon account. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Then restart your device from Settings>System>System restart. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Apologies for any inconvenience caused. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. Fully close the Discovery Plus app and restart it. If its too slow or intermittent, then Discovery Plus wont work. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Billing and Account Management. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. If discoveryplus.com is down for us too there is nothing you can do except waiting. It might be your location. Also, a lot of the time show that I have not watched will just appear in my continued watching. Buffering, Freezing, and Black Screen Issues . iPhone v. Android: Which Is Best For You? There's something for everyone! Get the Latest Tech News Delivered Every Day. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Advertisement. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Enter the six-digit code displayed on your TV screen. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. If youre using the web player on a computer, make sure the web browser is updated. Check your WiFi connection. Discovery Communications (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. Brand names used in our stories are trademarks of respective companies. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. When you make a purchase using links on our site, we may earn an affiliate commission. Rating 4.9/5. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. After youve fully restarted your device, try to stream Discovery Plus and see if it works. This may fix the issue immediately. Change your email address. Allow the device to remain powered off for a minimum of ten seconds. Qwest TV and Vivaldi Channels Removed. Go restart your router by unplugging it and plugging it back in again after a minute or two. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Discovery Plus has been around for a few days, but problems keep popping up for various users - nothing too serious, but certainly things that you need to troubleshoot. Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Step 4: Press the Fast Forward button two times. Fast, easy checkout with Shop Samsung App. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Reopen your Discovery+ app and try to play the content again. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Not sure what to do now. This service is usually provided by your ISP. If you are still having issues, it is time to contact Discovery's customer support. Uninstalled and reinstalled and still not opening! Try using Discovery Plus on a different device. If the TV trick doesn't help, restart/reset the device you're using. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Video Streaming App Website Something else. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. The developer provided this information and may update it over time. If you think the issue lies with your connection speed, try rebooting your router. Last checked 0 seconds ago. S.E. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. How long does it take to fix bugs. A total of 70 votes cast and 25 users reviewed the website. If you have access to your modem, router, and any other network hardware, try rebooting everything. Does this clear up the issue you are seeing? After leaving it unheard, Discovery+ support has finally broken the silence and is now seen assuring users that the issue is known and a fix is being worked upon. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Wait it out. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Go to the apps rail, select discovery+, and then select Sign In. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. Activate Credit Card. Go through all that and says my email or password not right. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. This app may share these data types with third parties. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. It's rare, but it could be that malware snuck in somewhere. I need Roku's help, PLEASE. Password does not meet security standards. Enter the email address you have registered. Here are the reports of what people have been facing. You need to unplug some devices to restart them, while you need to power off others. We endeavor to maintain our websites in-line with the Web . MakeUseOf MWC Awards 2023: The Best Tech in Show. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Watch the best real-life shows from your favorite. These issues could be due to a problem on your end or with the Discovery Plus servers. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Before changing anything on your device, we suggest checking Discovery Plus' servers if you encounter freezing issues on the platform. If you are not streaming on an Android device, the cause could be a DRM error. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. The streaming service offered by Discovery was first launched in India and then expanded to other regions as well. 8. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. Some issues fix themselves, which is frustrating at the time but valuable too. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. Discovery+ allows for four simultaneous streams per account. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app His ideology exhibits a blend of hard work, with fun. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. We're available 24/7 and looking forward to assisting you! Thanks for posting here in the Community! Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Restart your router again and power the device back on. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. Update your app or browser. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. Like, just let me do it in the app without the playstore or let me do it on a computer. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Open the Discovery Plus app. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. Till then stay tuned for more info. Disney+ outages reported in the last 24 hours Test your internet connection to make sure you can connect to the internet still. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Discovery used to be a top channel, not anymore, it has totally diluted it's programming with shows such as Homestead Rescue, Dirty Jobs and those two shows about so-called game wardens which are just another version of cops arresting idiots, terrible cheap shows that are so formula, dull, depressing, boring and lame. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. Confirm you're connected to the Internet properly. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. Clear the app or browser cache. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Last checked 36 secs ago. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to.
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