My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. We were not told that the right to rescind was only 5 days. Submit a complaint and get your issue resolved. We now have lawyers from the Owner's Advocate helping us. It has been for us anyway. We were once again concerned that we had no written guarantee of all of the things that we were promised. Jan 16 2023 10:30 PM When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. I just need to end the contract. These people are truly unethical criminals. Original review: Feb. 27, 2023. 2. Find more than 36,418 complaints| Ripoff Report The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. They are a one way service. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. MOST POPULAR London. EL CID is a rip-off company that lies EL CID to get you signed up. The have no heart not sure how they sleep at night. We could rent out our points each year for a minimum of $3, 000. 9, Report #1523970 . Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Charged me for time share that I did not sign for. This never happens. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Credit has been ruined, I would like to be counted in also. I am paying a product that I am not using. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. We felt victimized. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. I have a similar scenario. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. They are not human. By the way, we have a million points and have bought in several times El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. The staff at their resorts is incredibly caring. This comment was posted by a verified customer. We were sold an El Cid TIMESHARE. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. El Cid Vacations Club - Vacation Membership . Desired outcome: So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. Jeanne & Joe. Top 10 Complaints About El Cid Timeshare. We feel we need to warn people to not get caught up in their vacation club scam. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. El Cid needs to refund all monies paid, Desired outcome: El Cid has no affiliation with RCI so what I was told in the contract is fraudulent Our experience is June 2014 in Mazatlan. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. Its legal name is El Cid Vacation Club S.A. de C.V. This company shouldnt be in business taking people hard earned money. What else can I do? Wondering if a report is missing? I finally stopped paying and that has gotten some attention. Sign In arrivia, Inc. d.b.a. The issue with El Cid Resorts has been resolved to my satisfaction. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. Keep telling them no, terminate the contract. Toggle Our Hotels. We will be in our 90s at their rate. And phone # we can call to Resolve future issues. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. strict standards for business conduct. We would like El Cid to buy our timeshare points back expires 2028. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. My husband called reservations 10 days prior to arrival to request a handicapped room. As for the "trade points for cruises" I have not found any great deals. Then when I try to book a vacation nothing is ever available. A very polished, blatantly deceitful presentation. Not a deal. What we didn't agree to was a discounted cruise. Been requesting termination since december 2020. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. When we attend, we already had a timeshare? Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Toggle Our Hotels. I am soooo upset that Inpurchase this timeshare. Please email me with how you resolved the issue. We were dead set on NO! My husband ask the everyday I need something to look at to see what we just purchased. Sign in now to access your club member benefits and start planning your next vacation! Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! I have been scammed by El Cid. I am having a tough time believing anything he has told us now. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. News-El Cid Vacations . The free cruise for six to Hawaii? I call to mexica and san diego the payment dept. Thank you. Share your photos and videos with others to prove the truth of your words. I have written several letters to the owner relations to downgrade my membership due to financial reasons. Especially the ease of use which was a huge issue for us as my work schedule procludes scheduling far in advance. The help desk will not return any complaint calls. This was our first traveling out of the country so we went. One of the huge perks we get is the Yacht discount. This complaint was posted by a verified customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I thought I could return from my vacation and go online, check out the website, the resort offerings and such. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. But just We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. Please share over a year ago Answer 29 answers Margaret. timeshare. the customer service Rep says no only 1 year of points will be allowed. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports Please count me in on this lawsuit. I would love if we can get together for one big lawsuit. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. We were told that we could use our points at over 30 Wyndham resorts worldwide only to find out that they are only in the US and I have to call El Cid in order to find out which Wyndham resorts are available for any given date ? The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. Its a shame that this type of situations happens. A & T Real Estate Holdings. We are in the same position with Elcid and trying to figure out our options. Toll Free. If anyone has more info on trying to get out of this or any help, we would appreciate it! Click here to get notifications about new complaints of El Cid Vacations Club. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. We are being told we have to pay an additional $9900+ to terminate. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. This post is not about the service received at El Cid. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. For more results perform a general search for "El Cid Vacation Club". We bought timeshare in nov 2019. I have not hear anything yet. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. About 10 years ago we bought 500000 El Cid Time Share Points. We stayed strong during our 90 minute presentation, and refused to purchase. The complaint has been investigated and resolved to the customers satisfaction. all of you? I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. Our time share presenter told us that they offered a special package for people like us. This company is not for members. The main benefits are when you stay on the El Cid properties. My boyfriend and I were approached at Universal regarding a reward of $150 and. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA If so what was your experience? The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. I already paid the loan but I am unable to continued making the maintenance payments. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. We've paid $8845 in interest and they are saying the interest paid does not apply. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. We are unable to travel and are being held hostage. I, Bill Maxwell posted a compliant against El Cid Vacation Club. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. However, because of financial reasons, we are unable to continue with the membership. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Submit a complaint and get your issue resolved. This will surely increase the credibility of your complaint. Search Flights. Anyone having any success? Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! They kept sending us to other websites and hinting at passwords and learning the system. Do any one please help me how to get out this package. The 90 minute presentation turned into a 3 hour ordeal. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 13 Poerio Agencia de Viajes. Please advise ayone! It has now been satisfactorily resolved. http://www.timesharescam.com/, I don't want to pay any more into this package. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. They are a one way service. Has anyone had any luck with getting out of Elcid? Desired outcome: This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. We DO NOT remove reports. I tried Wyndham but they were no help. The first step to a perfect family vacation is finding the right place to stay. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. don't use it for the airlines. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! Have you had any luck with RCI to help you get out of this? The complaint has been investigated and resolved to the customers satisfaction. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Or a full refund, you are telling us. El Cid is a pure rip off scam! The help desk will not return any complaint calls. We are here and people are discriminating and the all inclusive is a [censored] show. We had agreed to the port fees and taxes, yes. WellI was scammed by the masterminds of El Cid Cancun. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints I have witnesses to all the lies we couldnt figure out why they kept giving File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. El Cid is a pure rip off scam! http://www.mexicantimesharefraud.com/ We were promised many things as we went through the pitch with them. We asked for our $50 deposit and gifts, and kept getting the runaround. Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. I payed thousands of dollars for this timeshare and is a total rip off! Thanks, This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Their timeshare program has become outdated and isnt at all respectful of members. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. All El Cid resorts are fraudulent and scheme off innocent people. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! That also was a lie we signed on July 10th and they already want a payment August. Furthermore how can you rescind a contract that you believed to have been signed in good faith. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Now we have been filing complaints with Benjamin, the customer relations person. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You are dishonest and lie about the benefits available to owners. We don't imagine that we are the only ones to have been scammed by you in the past. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. . You can get MUCH better pricing for other vacations on your own. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. Who's crazy enough to start this website? Everything you need to know about vacation. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. The inventory that El Cid sets aside for its members, is incredibly small. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My vacation and go wherever you want and go wherever you want for five.! `` trade points for cruises '' i have not found any great deals increase the credibility of your.! To access your Club member benefits and start planning your next vacation with them contacted lawyer! 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Make your vacation memorable the first step to a perfect Family vacation has become outdated and isnt at all of.
