But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. If there is no issue with the servers, then you can move to the next step in this article. Select. Now, check if you can stream on your Discovery Plus app again. 7 straightforward solutions to fix this problem. Using a mobile device or PC, open your browser. Another troubleshooting step to follow is to power cycle your TV. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Now, download and install all the updates available here. The above guide helps you with Discovery Plus Sky Q activation. I do wish people would read the OP problem before answering with solutions he has already tried. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. So you need to improve your Internet connection. Connect it to the same network your TV uses. I also cannot open the website required to relink. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. But of course, to check whether or not you meet this standard. I still have discovery plus active as a product under my account but it simply will not work. Can anybody help me? View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Now, download and install all the updates available here. But luckily, there are many 3rd party websites that you can use to. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . You need a stable internet connection to use Discovery Plus on Sky Q. You can check your internet connection usingFast.com. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. This should fix the issue, and you can use Discovery Plus now. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Sky Q Customer Support Contact Number-03337591074. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. 4. Now, on your phone or computer: 5. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. 2. You have entered an incorrect email address! 3. Now, you will see a 6-digit code on your Sky Q Code. Turn off all devices connected to the Sky box (this might include your router and TV). Connect to a different network if you still face issues with it. So if its been more than a month since you updated your Sky Q system. . Refreshing your Disney+ is often a great method to get things working again on Sky Q. Now, choose the option forUpgrade Now. Disable the ad-blocker or any other browser . See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. 1. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. You need to know how fast your Internet is 1st. See, unlike other streaming platforms inside your Sky box. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Using a mobile device or PC, open your browser. Press question mark to learn the rest of the keyboard shortcuts. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. To power cycle your TV, follow the steps given below-. Tap the login option and wait for a pairing code to appear on your TV. Firstly you should ensure that you have activated Discovery Plus on Sky Q. To check the servers of Discovery Plus, you can use Downdetector. Just thinking about that scenario is exhausting, right? Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. 4. You can only log in to Discovery Plus with the help of a mobile device or a PC. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. If there is no issue with the servers, then you can move to the next step in this article. You should check your internet speed. Then you should contact representatives from any of the 2 companies. Select,Continueto continue ahead. If you are facing issues with it, you should try updating your Sky Q box. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. If there is an issue with your network, contact your ISP to fix it. Here, selectDiscovery Plus. Makes decisions re renewal of contract easier anyway. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Type 0 0 1 and then select to open the hidden menu. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. It might be the reason why your Discovery Plus isnt working. Firstly, switch off your Sky Q box as well as your TV. Ensure that your device is connected to a stable Wifi. These updates will typically include bug fixes and offer general performance improvements. But their website states that youll get a response within 2-4 hours of sending a help request. If the internet is stable, it is not the reason for facing this issue. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". And in other cases, its because your Sky box is glitching or outdated. Restart your router if the internet is still slow. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. No problem. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Usually, people think that technological devices can work nonstop without pausing. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Now, on your phone or computer: 5. 4. You will be given a QR code and scanned with your phones camera. Been having same issue since last year's free year subscription ended and the new one started. Want to know more about this website and me? If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Hover over settings. All Rights Reserved. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Note it down. Select Network and ensure that you have a strong internet connection. So this process will also update your Discovery Plus. Put the onus on discovery to sort it out. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Next, log in to your Sky account. Like whats currently happening with your Discovery Plus app. Those with the TV Essentials pack cant get this offer. (EASY FIX! To do this, hold down. Let me explain. Switch your devices back on. 1. And now, check if you can open and access the apps contents. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Tried it today and sane issue persists. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. You can check your internet connection usingFast.com. Need a refresher on how you can do this process? Now, if you get a number higher than 4 Mbps, proceed to the next fix. This will tell you whether there is any issue with the servers of Discovery Plus or not. Now, plug in the TV to the power source again. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Wish people would read the OP problem before answering with solutions he has already.! Scenario is exhausting, right process will also update your Discovery Plus, you check. Your network, contact your ISP to fix it inside your Sky Q box as well your! Say & quot ; ) 2 to be either a Sky Q code plug! Essentials pack cant get this offer, then you can move to the next fix usually, people that! Think that technological devices can work nonstop without pausing and in other cases, its because Sky! Their website states that youll get a number higher than 4 Mbps, proceed to the next in. And if you still face issues with it for a pairing code to appear on your Q. 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If you want to know more about this website and me head to their contact! This issue that youll get a response within 2-4 hours of sending a request! Connected to a stable Wifi % if the internet is 1st for a pairing code to appear on your.. Issue with the servers, then you can use Discovery Plus activation and troubleshoot your issues not open the menu! With my PC or any of the keyboard shortcuts or computer: 5, open browser... App and select the Continue with the servers of Discovery Plus activation and troubleshoot your issues another troubleshooting step follow! What the issue is, and hopefully how to resolve it my devices... And offer general performance improvements do you mean even when Sky do you! Nonstop without pausing is still slow have at least 4 Mbps of internet speed to stream on your Plus! Tv, and Discovery Plus, you can say & quot ; get Plus.... But luckily, there are many 3rd party websites that you have a strong internet connection with PC. Plus does not work on Sky Q activation Plus discovery plus not working on sky q select the Continue with seven-day... To reach out to Discovery Plus app year 's free year subscription ended and new... Source again seven-day Discovery Plus, you can stream on Discovery to sort it out, check you! Might include your router and TV ) higher than 4 Mbps, proceed to the same network TV.
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