Really!!! If we do want to get it, it will be much less because the amount of the insurance is based on the cost of the cruise and the cruise doesn't cost anything so it is very low. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. In most cases, when you . Will other lines follow? But we don't know what other new rules for cruising could soon be in place. Nearly every cruise line is telling people to not contact their call centers due to the high volume of calls, and most are issuing Future Cruise Credits by default. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. So who knows. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. If there is a possibility of getting a refund back if Viking cancels the river cruise, then I would wait as long as possible before trying to move the booking to the Mississippi cruise. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. read more, Will vaccine and testing requirements go away? We also have a future Alaskan cruise for June 2021 and we received the same email regarding the same scenario. Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. Maybe flights will resume to Asia before Europe, or vice versa. Princess requestedthat customers seeking a refund for cruises after March 31 delay contacting the company until later in the month so it can meet the needs of those who planned to travel sooner. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Norwegian is offering passengers a full refund for cruises during the 30-day shutdownor a future cruise credit of as much as150% of the value of the canceled cruisethat can be used through Dec. 31, 2022. I understand you are advocating to know what the insurance covers and what exclusions are, but why are you telling us to make that determination on whether a claim would be successful? Even refundable cruise deposits have a timeframe in which they are refundable. March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. //]]>. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. If we cancel we would get a voucher for future credit that could be used up to two years out. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. But the Holy Land cruise starts in about 10 days, and (incredibly) theyre still selling it on their website. How Reassuring are New Cruise Cancellation Policies Really? These Future Cruise Vouchers will also be fully transferable. In regulatory filings, the major cruise companies have said about half of customers are taking the future cruise credit option. With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. The question I would have of Viking is what happens if Viking cancels the Ukraine river cruise, since your parents took the FCV, would they only get a voucher or could they get a refund? This would have been our 13th trip/cruise with Viking river & ocean with 2 ocean cruisesbooked In 2021. Canada's transport minister closed the country's portsto those ships on Friday. Why the travel companies have been maintaining they would start up again at the beginning of May is beyond me). It's also possible cruises won't be among the best deals around. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. So who knows. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. If you're looking to support CruiseHabit.com, check out the CruiseHabit.com shop for cruise accessories and shirts. Viking is our go to cruise line now. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Maybe Viking has some special deal with Israel. Refunds are made upon receipt and depend on the working times of banks. The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. Just got off the phone with my Viking rep..we're taking the 100% refund but we will be back. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. Find the right card for you. Cost includes $12.95 plus applicable local sales tax. Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. MY TA has inquired about our cruise from Viking and all she isgetting is wait and see. This has always been Viking's ambition and will remain so. By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. It's still unclear how and when travel around the globe will restart. For an explanation of our Advertising Policy, visit. Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. I think I can make better use of the money in the market for now than let it sit around. window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; Additionally, we are committed to share more with you as we all work through this complicated time together. What are the pros and cons of a nonrefundable cruise deposit? What's Next Now that the CDC Is Out of the Cruise Regulation Game? For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. Cruise lines havepausedtheir operations for at least 30 days. Then again, they might not. Future cruise credits must be used by Dec. 31, 2021. Here's how long it will take, Good news for cruisers worried about strict new boarding rules, Some of the year's hottest new ships could be delayed, Stream these 13 movies and shows to get your cruise ship fix, Do Not Sell or Share My Personal Information. I'm waiting until we see what is going to shake down with this virusthing so I will know when I can go back to work as I deal in a service business that requires personal contact so I can't social distance in that or do the work from home or on the phone. As mentioned previously, it is highly unlikely that Viking will provide a refund, I think KB's Mum has a suggestion well worth considering. This is an unprecedented situation.". In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. 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