Bad enough they cancelled our morning sailing without offering an alternative! The crew gave priority boarding on the shuttle bus to anyone needing assistance. How long before departure do I need to check-in? So much more than we expected. Are there public transport links to the port? How do I book multiple vehicles on one booking? Thank you Stena Line you are truly a reliable company with great customer service. For customer service, please contact our local offices. A great service and will be using again soon. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. A great service and will be using again soon. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Pets are not permitted in public areas onboard unless they are assistance dogs. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. Are English pound notes accepted in Northern Ireland? Short Stay by Motorbike to Ireland or Britain. We didnt realise there is no access Two and a half hours travel. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? How long before departure do I need to check-in? I would certainly use them in the future for that reason alone. Want to keep up with all of the latest news? Read our full Privacy Policy. Where are there luggage storage facilities in Belfast? Thanks again. Many thanks to all, a great day out. 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. This was the highlight of our trip, my grandson was thrilled to bits! The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Aye, get a cabin, have a wee doze and wake up fresh the other end. Recommended experiences in and around Belfast. Do you have electric vehicle recharge facilities onboard? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Its definitely worth the price since you will be on the boat for 8hrs. Can I stay in my vehicle during the crossing? Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. I made them bring back the biscuits because I was hungry! The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! All rights reserved. It was worth every penny. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Do you provide a late check-out option on your ferries? Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. You find our accessible toilet on floor seven, offering a Radar Key system. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. This topic has been closed to new posts due to inactivity. Book a cabin or chill lounge for sure. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Ricky is a genuine nice guy and credit to the company. I was very happy to hear this. How do I book if I don't know the vehicle registration? Stena Line have got my back when it comes to customer service. Is there a Bureau de Change facility onboard? Avocadoes were so old, even sour taste. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Its an ergonomic disaster! Are there toll roads I need to be aware of close to the ports? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Boarding process very efficient. Can I stay in my vehicle during the crossing? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. Can I bring a bicycle on my rail and sail journey? 2 family members were sick and vomiting. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Due to recent server update you need to restart the booking.. By signing up here, you consent to this service. disaster. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. What are the Stena Line's age categories? Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Was the worse ever and he ruined our Christmas. Different passengers or vehicles out/return. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Sit back and truly relax! Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Absolutely disgusting. read more. Date of experience: 27 December 2022 Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Can I get a quote without making a booking? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Two and a half hours travel. more. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Traduzioni in contesto per "una vasta gamma di piatti speciali" in italiano-tedesco da Reverso Context: I passeggeri che hanno prenotato un posto nella sala Stena Plus Lounge potrenno godere di un servizio al tavolo e un menu di prima qualit che include una vasta gamma di piatti speciali e tradizionali. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . Do I need a printed copy of my ticket to travel? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. It was not sea sick, because one of them skipper of fishing vessel. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. Staff very friendly and helpful. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. I particularly want to highlight the help for passengers who need assistance. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. What are Stena Line's vehicle categories? Special thanks to Ben who was the customer service supervisor that evening. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Is there a Bureau de Change facility onboard? From Co. 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