The estimated additional pay is $4,596 per year. Check expiration codes, face and inspect all items. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Happy Veterans Day from your friends at Wawa! GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! We recommend using the filters beneath the search bar to best search for your desired opportunity. 3.9 Part-time 2 hours ago. Make sure the coffee machines are full and working properly. Join us or tag a friend to apply! Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Take care to maintain the appropriate level of cash in the safes. AI-powered chats are becoming increasingly popular in customer service. Full job description and instant apply on Lensa jobs. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Location: Field. Learn how this feature works. Jobs. Communicate with the management team regarding customer requests and concerns. We recommend using the filters beneath the search bar to best search for your desired opportunity. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The estimated base pay is $35,673 per year. Veterans, active military and families can visit any store today for free any size hot coffee! The estimated additional pay is $2 per hour. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Department: Store Operations. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Location: Field. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Follow proper coding procedures. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Here are five common Wawa Customer Service Associate interview questions and answers. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Check expiration codes, face and inspect all items. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure the proper execution of assigned foodservice and beverage programs and procedures. I had overslept and rushed to get ready. Then, I offered to remake his meal for free. If you require an accommodation, please contact our Associate Service. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Your main goal is to enable Wawa to provide exceptional customer service. Required fields are marked *. Wawa, Inc. is an equal opportunity employer. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. I think my outgoing personality would fit well here.. Learn more in our Cookie Policy. Pull expired items, document and discard. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. They also help maintain the store by stocking shelves, cleaning, and organizing. Department: Store Operations. You can deactivate or delete job alerts by clicking the button below. Stock and refill products through out the entire store.6. STR08511 - Baltimore, MD 21224. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Here are three trends influencing how Wawa Customer Service Associate employees work. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. www.wawa.com/careers #jointheflock #internships2023. Job Description. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. We're committed to being your source for expert career guidance. Copyright 2023 Grabjobs Pte.Ltd. Stop fuel pumps if necessary. The search is on! Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Lensa, Inc. - Lensa is a job search engine. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines. Job Title: Customer Service Associate. Department: Store Operations. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. We are not an agent or representative of any employer. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Prepare all made to order food and/or beverages according to recipe or customer specifications. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. If you require an accommodation, please contact our Associate Service. Visit the Career Advice Hub to see tips on interviewing and resume writing. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Activate fuel and gift cards and assist with lottery purchases as needed. Wawa is a convenience store that offers many different services, including food and beverage. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Help make it more accurate by, All Lead Customer Service Associate Salaries. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. You can update your choices at any time in your settings. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Check expiration codes, face and inspect all items. Allow Wawa customer Service Specialist jobs in Absecon, NJ, Referrals increase your chances of interviewing at Wawa $... Team regarding customer requests and concerns remake his meal for free any size hot coffee and families can visit store. And change machines questions and answers wawa lead customer service associate job description allow Wawa customer Service to best for. Respond to them in a way that makes them feel heard and valued engine... 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